Radio host In this afternoon’s programme, we’re continuing our series of interviews with successful entrepreneurs … from Poland. Today, we have with us in the studio Pawel Kowalski. Hello, Pawel, thank you for joining us.
Pawel         Good afternoon, Sean. Thanks for 1.BLANK 1 of 12 me.
Radio host Now, Pawel, tell us a bit about yourself.
Pawel         Well, I set up my own business here in London last year. But I first came over to Britain three years ago from Kielce, which is a city in central Poland, and I fell in love with your country 2.BLANK 2 of 12. Anyway, I’m the managing director, and my wife, Barbara, who’s actually British, is 3.BLANK 3 of 12 for looking after employees and recruiting staff.
Radio host And what does your company do?
Pawel         It’s an events management company. We 4.BLANK 4 of 12 weddings, conferences, receptions, that sort of thing. We do a lot of business events for the banking trade, for example – they’re usually quite formal, so we have to be sure that the service we offer is of a very high 5.BLANK 5 of 12. That’s our main priority. To offer the best, at all times.
Radio host You used to be a policeman in Poland, didn’t you? Are you still in charge of security?
Pawel         No, I’m not. We usually work with a security company who provides our security arrangements. But this is not always so important at every event. Recently, we’ve been doing a lot more weddings than usual – maybe it’s the right season to feel 6.BLANK 6 of 12!
Radio host Maybe you’re right. Do you provide the food for wedding dinners yourselves?
Pawel         Yes, we do. My wife’s an 7.BLANK 7 of 12 cook, so she’s in charge of the cooking when we do a dinner and we always buy the freshest 8.BLANK 8 of 12 in the food market – only organic, of course. We order drinks over the internet because it is cheaper than in shops, but otherwise we try to find everything locally – even staff! We hire temporary staff for cooking and serving. But we always try to provide whatever our clients 9.BLANK 9 of 12.
Radio host So, you always serve what the clients ask for?
Pawel         If they tell us specifically, yes. Otherwise, we try to guess what would make them happy. For example, if you get a lot of foreign visitors at a 10.BLANK 10 of 12, they may be more interested in visiting a typical British pub and eating fish and chips, or going to see dog racing after the presentations than sitting down to a formal dinner – they do enough of that anyway.
Radio host And do your clients 11.BLANK 11 of 12 all this attention to detail?
Pawel         Well, we don’t expect them to come up to us in person to say thanks. But we get many 12.BLANK 12 of 12 comments from them. They usually send us their written feedback after the events, and we usually try to improve our service all the time.
Radio host I’m sure you do. Now, tell us a bit more about how the business operates …
Radio host In this afternoon’s programme, we’re continuing our series of interviews with successful entrepreneurs … from Poland. Today, we have with us in the studio Pawel Kowalski. Hello, Pawel, thank you for joining us.
Pawel         Good afternoon, Sean. Thanks for 1.Fill in the blank 1 of 12
Radio host Now, Pawel, tell us a bit about yourself.
Pawel         Well, I set up my own business here in London last year. But I first came over to Britain three years ago from Kielce, which is a city in central Poland, and I fell in love with your country 2.Fill in the blank 2 of 12 Fill in the blank 3 of 12
Radio host And what does your company do?
Pawel         It’s an events management company. We 4.Fill in the blank 4 of 12 Fill in the blank 5 of 12
Radio host You used to be a policeman in Poland, didn’t you? Are you still in charge of security?
Pawel         No, I’m not. We usually work with a security company who provides our security arrangements. But this is not always so important at every event. Recently, we’ve been doing a lot more weddings than usual – maybe it’s the right season to feel 6.Fill in the blank 6 of 12
Radio host Maybe you’re right. Do you provide the food for wedding dinners yourselves?
Pawel         Yes, we do. My wife’s an 7.Fill in the blank 7 of 12 Fill in the blank 8 of 12 Fill in the blank 9 of 12
Radio host So, you always serve what the clients ask for?
Pawel         If they tell us specifically, yes. Otherwise, we try to guess what would make them happy. For example, if you get a lot of foreign visitors at a 10.Fill in the blank 10 of 12
Radio host And do your clients 11.Fill in the blank 11 of 12
Pawel         Well, we don’t expect them to come up to us in person to say thanks. But we get many 12.Fill in the blank 12 of 12
Radio host I’m sure you do. Now, tell us a bit more about how the business operates …
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